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Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات

Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات

Abstract

The purpose of the current study is to examine the impact of work-life balance programs (Flexible work arrangements, Maternity leave policies, Childcare support, Women's health programs, Leadership development programs, Pay equity, and Communication) on quality of work life (QWL) among female employees within the banking sector. Quantitative methodology was carried out, and a questionnaire was self-administered on (296) female full-time employees within commercial banks in Jordan. SPSS was employed to screen and analyze the gathered data. Results of the study indicated that acceptance of study hypotheses under the main allegation of the fact that characteristics of female employees' work-life balance programs have a statistically significant influence on the quality of work-life from the perspective of female employees within the banking sector. Results proved that adopting work-life balance programs for female employees could lead to a happier, healthier, and more productive workforce. By prioritizing the needs of their female employees, organizations can create a positive work environment that supports the well-being of their workforce and leads to long-term success. In addition, the study found that the most influential sub-variable was "communication" as it can help promote work-life balance programs among female employees by raising awareness, providing information, addressing concerns, and encouraging participation. By doing so, companies can create a more supportive and inclusive work environment, ultimately leading to increased productivity, job satisfaction, and employee retention. The Study recommended that organizations get inspired by other organizations' initiatives in supporting working mothers and female employees. Significance of the current study is expected to help banks create a more diverse and inclusive workplace by supporting female employees to balance their work and personal responsibilities.

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