The aim of this paper is to investigate the relationship between servant leadership and retention of IT professionals with the presence of job embeddedness as a mediating factor. 300 IT professionals employed in five ICT companies participated in this study. The data was collected using the survey method. It is found that job embeddedness mediates the relationship between servant leadership and employee retention, partially. This indicates that the relationship between servant leadership and employee retention is both direct and indirect, mediated by job embeddedness. Employee turnover and the resulting scarcity of talent can be bad for any business. Hence, eliminating the cost of employee attrition and understanding the importance of servant leadership and job embeddedness in enhancing IT professionals’ retention would help employers to draw up effective retention strategies to prevent such occurrences. Very few studies have analyzed the relationship between servant leadership and professional employees’ retention. The research adds to the current knowledge on this relationship through the mediating role of job embeddedness.
Sri Ramalu, Subramaniam and Kalimuthu, Mohgan
"Servant Leadership and Retention of IT Professionals: Does Job Embeddedness Matter?,"
Information Sciences Letters: Vol. 11
, PP -.
Available at: https://digitalcommons.aaru.edu.jo/isl/vol11/iss3/11