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Information Sciences Letters

Information Sciences Letters

Abstract

Web usability is an important field of Human computer interaction (HCI). Now-a-days customer satisfaction and performance related to websites usability are important factor in web development. Web usability is important for customers, who mostly depend on websites and get information easily, Such as online advertisement, Admission on different categories, tender, educational activities and courses etc. According, educational websites further need to describe the different types of usability issues in websites. Website usability needs greater interest of research and improvement in content field. Some general and technical issues identified by educational websites of Pakistan by using SEO (Search Engine Optimization) tool. For usability testing total number of 15 universities are selected for the study. These websites include 10 public sector universities and 5 private sector universities. A comprehensive analysis of the data presents the usability of educational websites. Three usability attribute are considered for usability testing i.e high, medium and low. These attribute are tested by applying on different universities websites.

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