Journal of Statistics Applications & Probability


The aim of this paper is to explore the factors affecting employees’ satisfaction toward Human Resource Management Information System “HRMIS” in the Palestinian universities: the moderating role of training. To evaluate the hypotheses, an empirical study was undertaken utilizing a survey questionnaire to collect primary data. The data obtained from 347 Palestinian universities’ employees is analyzed using a structural equation model (SEM). The findings show that there is a relationship between independent variables (i.e. system quality, information quality, service quality, ICT infrastructure, and security), and employees’ satisfaction towards HRMIS. The findings also indicate that training plays a role in managing the relationship between independent and dependent variables, implying that it is important for the managements of universities to take the moderating role of training in the relationship between independent and dependent variables into account.

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