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Arab Journal of Administration المجلة العربية للإدارة

Abstract

This study aimed to investigate Knowledge Management and its impact in Human Resource Management Strategies in Jordanian Commercial Banks. In order to achieve the objectives of the study, the researchers designed a questionnaire consisting of (71) items, to gather the primary data from study sample which consisted (185) managers. The statistical package for social sciences (SPSS) was used to analyze and examine the hypotheses. The researchers used many statistical methods to achieve study objectives such as simple linear regression. The main conclusions of the study were: There is a significant impact at level (P ≤ 0.05) to Knowledge Management (Knowledge Management processes) on Human Resource Management Strategies in Jordanian Commercial Banks. There is a significant impact at level (P ≤ 0.05) to Knowledge Management processes: (knowledge diagnosis, knowledge acquisition, knowledge generation, knowledge storage, knowledge sharing and distribution, application and use of knowledge) separately on Human Resource Management Strategies in Jordanian Commercial Banks. In the light of the results of this study, a set of recommendations were introduced as: Participating banks’ employees in specialized training courses about Knowledge Management, and the necessity to offer the financial and administrative support; to reach effective Knowledge Management, and the necessity to perform all Human Resources Strategies objectively.

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