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Al Jinan الجنان

Al Jinan الجنان

Abstract

There is potential need and importance to have performance management system in Saudi Arabia among the organizations since there is more than 20 million eligible workers in all organizations and sectors this concept makes many organizations in Saudi Arabia to ignore performance management and learning and development of employees. This ignorance limits many Saudi organizations from realizing their full performance potentials because many of these expatriate workers, for instance, lack good workplace communication due to lack of many necessary skills. Professional performance management systems can have a positive impact on employee development and enhance the overall performance of an organization. This study investigated the impact of performance management systems on learning and development in organizations in Saudi Arabia. The findings indicated there is a symbiotic relationship between the two as the feedback from performance management systems triggers self-reflective learning in employees based on the principles of Malcolm Knowles’ Adult Learning theory. A total of 202 respondents participated in the study, which was conducted through online questionnaires. The collected data was analyzed to obtain correlations, cross-tabulations, factor analyses, and descriptive statistics, which proved the reliability of the research instrument and confirmed the symbiotic relationship between performance management and learning & development. The findings indicate that managers should bring issues such as content control, motivation, feedback, and experience to the employee learning experience in the organization. The managers should also trust the maturity and experience of employees to trigger self-reflective learning because employees respond more to problem-oriented learning than subject-oriented learning

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