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Delta University Scientific Journal

Delta University Scientific Journal

Arabic Title

دور وظائف إدارة الموارد البشرية في القطاع الحكومي في إدارة الازمات في ظل اقتصاد المعرفة بسلطنة عمان

Abstract

The present study aimed to identify the role of human resource management functions in the government sector in managing crises in light of the knowledge economy in the Sultanate of Oman, and to uncover the challenges that stand in the way of that. To achieve this goal, the researcher used the descriptive and analytical method by reviewing the reality and analyzing data and information by following the content analysis method. The results showed the following: • The functions of human resources management came to a very high degree of approval, and this proves its effective role in various activities and businesses, especially during crises and their management. It is an effective tool in every organization, so there is no organization or institution without it. • In terms of arranging the role of human resource management functions in managing crises in light of the knowledge economy in the Sultanate of Oman, the focus of the training and qualification function came first with great approval in all its paragraphs, and then came after it the planning axis, and this also indicates its importance and then came after it in succession. The centerpiece of the organizing function and finally the center of the calendar function. The results of the study also revealed a set of challenges that prevent the fulfillment of the role of land resources functions in managing crises, most notably the following:  The employees were affected by the cut of the material and moral incentives that prevented them from innovation and career creativity.  Deciding whether to retain or abandon the employee.  The organizational culture of some employees prevents them from adapting to the course of the modern scientific revolution. Based on the results of the study, the researcher recommended that there be a great interest in the functions of human resources management through training and real qualification of the requirements of those jobs, and to apply material and moral stimulation to all segments of the organization’s functions.

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