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Information Sciences Letters

Information Sciences Letters

Abstract

The present research aimed to identify the major obstacles to E-volunteering in the fields of social work practice in the Saudi community and the most appropriate fields of E-volunteering as well as highlight the role of social workers in overcoming these obstacles. To achieve the research objectives, the author adopted the descriptive analytical research design and a questionnaire was adopted as a tool. The research sample deliberately comprised the social workers serving in Riyadh, Saudi Arabia. The author also adopted the appropriate statistical methods using (SPSS). The results showed obstacles to E-volunteering in the fields of social work practice in the Saudi community. Administrative obstacles were ranked the first, with a degree of often. However, the obstacles related to the social workers were ranked the last, with a degree of sometimes. Moreover, there was agreement to appropriateness of the addressed fields for E-volunteering. The field of organizations affiliated with the Ministry of Human Resources and Social Development was ranked the first, the educational field was ranked the second, the charitable field (charities) was ranked the third, the social field "family social counseling" was ranked the fourth and medical field was ranked the last. Furthermore, there was agreement to the mechanisms that activate the electronic social work and overcome its obstacles among social workers from the perspective of the Saudi social workers. The major mechanisms involved educating the officials of the community organizations about the importance of E-volunteering, announcing E-volunteering platforms and providing social workers with training courses related to E-volunteering. The research recommended educating clients of the charities about E-volunteering services and sharing links and applications that help spread these services among volunteers and service recipients.

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