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Information Sciences Letters

Information Sciences Letters

Abstract

This study aims at investigating the emotional intelligence level of a sample of the students at Al Wasl University in Dubai, UAE. To achieve the studys objectives, an emotional intelligence test has been applied to 476 female students studying Arabic language and Islamic studies at the first, second, and third-year levels. The study reveals that the descending order of the emotional intelligence dimensions according to the mean percentage is social interaction, sympathy, emotional knowledge, ordering emotions, and managing them. It has also been noticed that the percentage of students enjoying emotional intelligence skills is generally low. It is the highest for social interaction and lowest for managing emotions and emotional knowledge. Additionally, the percentage of students enjoying emotional intelligence is below the level. The study results show statistically significant differences between the means of girls and boys in all dimensions, and it was in favor of girls as alpha was (0.05>α). Findings showed statistically significant differences in all dimensions as alpha was (0.05>α). There are differences in the first dimension, emotional management, between first and second-year students, and it was in favor of first-year students. The second dimension, which shows sympathy between first- and second-year students, favored first-year students. Then comes the third dimension, which is ordering emotions between first- and second-year students, and it was for the favor of first-year students and between second-and third-year students in favor of the first year. The same differences also apply to the other dimensions (emotional knowledge, social interaction, and overall intelligence).

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