The study aimed to investigate the level of application of total qualitymanagement (TQM) from An- Najah National University faculty memberspoint of view. It also aimed to find out the effect of the variables of (age,professional rank, teaching experience, professional qualification, and thecollege) in the application of comprehensive quality management.The population of the study consisted of (176) faculty members, therandom sample represents (%50) of the population, representing (77) facultymembers equal to (%87.5).The researcher used a validated a questionaire which consisted of (85)items distributed into seven domains. The study concluded to the followingresults:1. The degree of application of TQM among al Najah faculty members wasmedum, it’s mean was (3.45) which represents (%69).2. There were no significant mean differences for applying TQM among thefaculty members related to the variables of (professional rank, teachingexperience, professional qualification, university of graduation) whilethere were significant mean differences attributed to age in favor ofless than (30) years. Moreover there were significant mean differencesattributed to college in the fields of (students, educational administration,and faculty members) between Al Sharea’a college and other colleges infavor of other colleges. Also the study recommends that the Universityadministrators should cooperate with the faculty members in order toparticipate in students’ selection, guidance and increase their awarenessof university regulations and rules
Assaf, Abed Mohammed
"The Level of Application of Total Quality Management (TQM) Standards at An- Najah National University from the Perspective of The Faculty Staff.,"
Journal of Al-Quds Open University for Educational & Psychological Research & Studies: Vol. 1
, Article 8.
Available at: https://digitalcommons.aaru.edu.jo/jaqou_edpsych/vol1/iss2/8