Journal of Al-Quds Open University for Educational & Psychological Research & Studies
Abstract
Thestudyaimedatidentifyingthedegreeoftheeducationalsupervisors’useoftheconflictmanagementstrategiesinthedirectoratesofnorthernPalestineintermofthesupervisors’pointofview.Thepopulationofthestudyconsistedof(242)femaleandmalesupervisors,whilethestudysampleconsistedof(155)femaleandmalesupervisors.Forthepurposesofthestudy,theresearcherdesignedaquestionnaireconsistingof(36)itemsdistributedonsixstrategies:cooperationstrategyfordealingwithorganizationalconflict,thestrategyofthesettlement,thestrategyforreferraltoahigherlevel,thestrategyforcourtesy,thestrategyofavoidance,andthestrategyofusingpowertodealwithorganizationalconflict.Theprocessesofvalidityandreliabilitywereconducted,andthereliabilityvariableforthestrategiesrangedbetween(0,38-0,87),andthequestionnaire’stotalreliabilitycoefficient-resolutionwas(0.83),ahighreliabilitycoefficientwhichfulfillsthepurposesofthestudy.Theresultsofthestudyshowedthat:♦♦ThedegreeofuseofthesupervisorsforthestrategiesofconflictmanagementinschooldistrictsinthedirectoratesofthenorthofPalestine,fromtheirpointofviewwassignificantlyinfavorofthesestrategies:cooperation,settlement,referraltoahigherlevel,courtesywhiletheiruseofstrategiesofavoidanceandtheuseofpowerwasofafairdegree.♦♦Therearenostatisticallysignificantdifferencesatthelevelofsignificance(α≤0.05)duetothefollowingvariables:sexofsupervisor,experience,qualifications,andspecializationandjob.♦♦Therearestatisticallysignificantdifferencesatthelevelofsignificance(α≤0.05)duetotheDirectorateofEducation(placeofwork)andthedifferencesbetweentheQabatiya,Jenin,Nablus,Qalqilya,Salfit,TubaswereinfavorofQabatiya,andtherearedifferencesbetweenthesouthofNablus,Qalqilya,Tubas,infavorofsouthNablus.Inlightoftheresearchresults,theresearcherrecommendsdesigningatrainingprogramfortheeducationalsupervisorswhichhastoconcludetheaspectofconflictmanagementstrategies.
Recommended Citation
Al-Qasim, AbdAlkarim
(2013)
"TheUseoftheConflictManagementStrategiesbytheEducationalSupervisorsintheNorthernDirectoratesofEducationinPalestinefromthePerspectiveoftheEducationalSupervisors.,"
Journal of Al-Quds Open University for Educational & Psychological Research & Studies: Vol. 1:
No.
4, Article 11.
Available at:
https://digitalcommons.aaru.edu.jo/jaqou_edpsych/vol1/iss4/11